Privacy Policy

Effective Date: July 15, 2026

At Owen Trends, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit owentrends.com, browse our products, place an order, or contact our customer service team.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Company Name
OWEN TRENDS LTD

Website
owentrends.com

Email
payment@owentrends.com

Phone
+44 7462297900

Registered Address
Flat 9
3 Welsh Lane
Innsworth
Gloucester
United Kingdom
GL3 1PZ

2. Information We Collect

To provide our services and improve your shopping experience, we may collect different types of information.

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Order details

• Customer service communications

Payment Information

Payments are processed through secure third-party payment providers.

Owen Trends does not store complete payment card information on our website. Payment details are handled securely by authorized payment service providers according to their security standards.

Technical and Website Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system information

• Website usage data

• Cookie-related information

3. How We Use Your Information

We use collected information to:

• Process and complete your orders.

• Confirm payments and prevent fraudulent transactions.

• Arrange delivery of purchased products.

• Provide customer support.

• Respond to questions and requests.

• Send order confirmations and service updates.

• Improve website functionality and user experience.

• Understand customer preferences and improve our product selection.

• Comply with legal and regulatory obligations.

4. How We Protect Your Information

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

These measures include:

• Using secure website technologies.

• Working with trusted service providers.

• Limiting access to personal information where appropriate.

• Following suitable data protection practices.

Although we take security seriously, no online transmission method can guarantee complete security.

5. Sharing Your Information

We may share personal information only when necessary to provide our services, including with:

• Payment processing providers.

• Shipping and delivery partners.

• Website hosting providers.

• Customer service providers.

• Security and fraud prevention services.

• Legal authorities when required by law.

We do not sell, rent, or trade customer personal information to third parties.

6. Cookies and Website Technologies

Owen Trends uses cookies and similar technologies to improve website performance and provide a better shopping experience.

Cookies may help us:

• Remember shopping preferences.

• Maintain shopping cart functions.

• Improve website navigation.

• Analyze website performance.

• Support secure transactions.

For more details, please review our Cookie Policy.

7. Data Retention

We retain personal information only for as long as necessary for legitimate business purposes, including:

• Completing orders.

• Providing customer assistance.

• Maintaining business records.

• Meeting legal and accounting requirements.

• Resolving disputes.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Requesting access to your personal data.

• Requesting correction of inaccurate information.

• Requesting deletion of personal information.

• Asking questions about how your data is processed.

To make a privacy request, please contact us using the information below.

9. Third-Party Services

Our website may include services provided by third parties, such as:

• Payment providers.

• Analytics services.

• Shipping providers.

• Website functionality tools.

These third parties may process information according to their own privacy policies.

We recommend reviewing the privacy policies of any external services you use.

10. Children’s Privacy

Our website is intended for general customers and is not designed for children under the age of 18.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any changes will be published on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

OWEN TRENDS LTD

Website: owentrends.com

Email: payment@owentrends.com

Phone: +44 7462297900

Registered Address:
Flat 9
3 Welsh Lane
Innsworth
Gloucester
United Kingdom
GL3 1PZ